Posts Tagged ‘management’
Wednesday, February 1st, 2023 by AdvisorCatalyst
Is your staff younger than ever? Are more than 25% of your staff new in the
last 30 months? Are you seeing an
increase in mistakes in service delivery or quality?
If so, you have hit the “inexperience tipping point.” Your organization isn’t alone. Many industries have seen greater than 50% of
the workforce leave the industry. Leaders
are grappling with the results – a far younger, less experienced workforce.
Leaders can create a reverse tipping point and change
the momentum. How? Slow down and train new staff. Reinforce the basic why, what, and how of
value delivery for your organization.
“Look at the world around you. It may seem like an immovable, implacable place. It is not, With the slightest push — in just the right place — it can be tipped.” Malcolm Gladwell
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Tags: Leadership, management, Tipping Point, Troy Schrock, Young Employees
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Thursday, December 15th, 2022 by AdvisorCatalyst
The
challenging last few years are taking their cumulative toll on senior leaders –
they are fatigued. It’s
understandable. The market dynamics have
been spectacular. High market demand coupled
with increasing employee turn-over. Inflation
combined with supply chain issues.
I
see leaders counteracting these pressures by:
- Re-prioritizing
resources to only their current, best customers and vendors.
- Resetting delivery
timelines.
- Slowing growth down
to train new staff.
- Guarding personal
time for themselves and key leaders – for rejuvenation and whitespace thinking.
- Increasing intake
of inspiring, positive information.
- Most importantly,…
showing others kindness, patience, and understanding.
It’s
important leaders remain refreshed and hopeful.
“Return to kindness. Let it become your most important
accomplishment.” Bob Goff
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Tags: Leadership, management, Troy Schrock
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Tuesday, November 1st, 2022 by AdvisorCatalyst
Unfortunately, the human psyche can tend toward the
negative. We struggle to keep equilibrium
around the good and positive, our progress and blessings. Depending on your information inputs, the tendency
can be amplified or balanced.
Here are three simple actions leaders can take with their
teams to shift their information inputs:
- Begin meetings with each person sharing a bright spot from both their professional and personal lives.
- Write an encouraging note (or email or text message) to several people each week.
- Take time to celebrate monthly, quarterly, and yearly successes as a team.
I’m sure you have some additional ideas.
“If you see ten troubles coming down the road, you can be
sure that nine will run into the ditch before they reach you.” Calvin Coolidge
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Tags: Leadership, management, Troy Schrock
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Monday, August 1st, 2022 by AdvisorCatalyst
Leaders
have had a two-year crash course on a resilience mindset vs a mindset of maximizing
efficiencies. The global system which
allowed for decades of squeezing ever greater profits out of systems, networks
and supply chains has unraveled. The
pandemic and Ukraine war are simply two recent accelerators of a decade plus
trend away from global inter-connectedness and toward nationalism (e.g., China
policies, U.K. Brexit, and U.S. populist movement).
While
change was always a norm, greater change will be the new norm so continue building
the resilience mindset. Think flexible
systems. Build sufficient financial and talent
resources to weather turbulence.
Resilience is “The capacity of a system to absorb disturbance
and still retain its basic function and structure.” Brian Walker and David Salt in Resilience
Thinking
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Tags: In 100 Words, Leadership, management, strategic planning, Troy Schrock
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Wednesday, June 15th, 2022 by AdvisorCatalyst
Pat
Lencioni calls accountability “the universal challenge” of teams. In The Advantage he notes global data
from their Five Dysfunctions of a Team Assessment show 65% of assessments are
“red” for accountability (vs. green or yellow).
Surprising? Maybe.
Consider how much accountability stings.
Do I want my attitude, behavior, or work to be scrutinized more closely? Not likely.
Yet calling out others invites others to call me out.
Are
you willing to lead by example? If so,
accountability can become a strength.
While there will be times you require help or forgiveness, you will also
experience delivering on more commitments.
“Courage is the main quality of leadership, in my opinion,
no matter where it is exercised.” Walt Disney
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Tags: Accountability, Leadership, management, Troy Schrock
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Wednesday, December 15th, 2021 by AdvisorCatalyst
Now is a perfect time to reflect on what you and your team have accomplished throughout the year. Leaders naturally look ahead to the future – it’s their job. However, a common refrain is “we don’t take enough time to acknowledge and appreciate what has been accomplished or learned.”
Summarizing the annual highlights won’t take much time and pausing typically leads to a sense of both satisfaction and gratitude. Note the significant accomplishments. Be real about unplanned events which factored into the outcome. Consider top lessons learned. Who was involved in the achievement? How do I thank them?
Enjoy the pause!
“Reflect upon your present blessings of which every man has many – not on your past misfortunes, of which all men have some.” Charles Dickens
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Tags: In 100 Words, Leadership, management, Troy Schrock
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Monday, November 1st, 2021 by AdvisorCatalyst
Leaders should become comfortable making decisions with probability-based thinking. The future is uncertain and the environments in which we operate are fluid.
Some leaders get stuck waiting for more information, a better view. It appears certainty is just ahead… one last question, one final piece of information. But, certainty is a mirage. As soon as you receive the information “certainty” evaporates like the proverbial desert oasis shimmering in front of you.
Two dangers of certainty-thinking:
• Decisions bog down and progress slows
• Absolute-outcome thinking closes off to options for alternatives.
There comes a time decisions must be made and actions taken.
“…logical method and form flatter that longing for certainty and for repose which is in every human mind. But certainty generally is illusion, and repose is not the destiny of man.” Oliver Wendell Holmes, Jr.
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Tags: In 100 Words, Leadership, management, strategy execution, Troy Schrock
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Wednesday, September 15th, 2021 by AdvisorCatalyst
Double dip: a second recurrence of some bad event or trial outside our control in short succession to the first – e.g., economic recession, market downturn, disease, or viral pandemic. These situations are hard on people physically and psychologically so people can become discouraged. They recently experienced the excitement of getting through the difficulty, then WHAM, the double dip – they are right back in hard times.
Leaders should acknowledge the difficulty of reverting to tighter restrictions and more limited resources. More importantly, leaders should keep people encouraged – acknowledge their efforts, share in the extra work, and provide hope for the future.
“Once more unto the breach, dear friends, once more;” William Shakespeare in King Henry V
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Tags: In 100 Words, Leadership, management, Troy Schrock
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Friday, July 30th, 2021 by AdvisorCatalyst
Plants perform better with pruning. Proper pruning:
• Improves health and vigor.
• Maintains good shape and structure.
• Focuses the plant’s resources on its best aspects.
Similarly, proper “pruning” in organizations strengthens the whole. Don’t continue adding new and more without figuring out what should be eliminated and reduced. This is how organizations become over-grown.
Consider what activities and costs are no longer producing the desired value. Use segmentation analysis to determine which products, services or customers are no longer a value-fit. Thin down your list of opportunities and potential investments to those which require the organization’s best, limited resources to flourish.
“There is nothing so useless as doing efficiently that which should not be done at all.” Peter F. Drucker
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Tags: In 100 Words, Leadership, management, Troy Schrock
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Tuesday, June 15th, 2021 by AdvisorCatalyst
Five capability multipliers are listed below. Each factor will expand a person’s contribution regardless of the individual’s base level of talent, skill or knowledge.
1. Attitude – positive and pleasant with a desire to openly engage and serve people.
2. Energy – a result of physical and mental conditioning through diet, rest and exercise.
3. Focus – concentrated attention and effort toward the task or situation at hand.
4. Strengths – leverage unique strengths within the particular work.
5. Teachability – willing to absorb and apply both new knowledge and instructive feedback.
Managing these five well amplifies existing capabilities. How do these resonate with you?
“When you can do the common things of life in an uncommon way, you will command the attention of the world.” George Washington Carver
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Tags: In 100 Words, Leadership, management, Self-Management, Troy Schrock
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